Transport planning information

About this page

This page provides general information to help families, passengers, and discharge planners prepare for a conversation with Eastern Royal Medical Transport. It does not confirm availability or reserve a trip. A coordinator reviews the details for each requested journey.

Service scope

Eastern Royal Medical Transport provides planned, long-distance, non-emergency ground transportation across the contiguous United States. Trips are typically 200 miles or more and are arranged in advance.

Medical emergency notice: Eastern Royal Medical Transport is not an ambulance or emergency response service. For a medical emergency, call 911 or local emergency services immediately.

Information to share

A coordinator can give a more useful review when you share:

  • Exact pickup and destination addresses, building details, and handoff contacts at both ends.
  • Your preferred travel date and any timing constraints.
  • The passenger's mobility, positioning, and requested support, including any passenger-supplied equipment.
  • Companion, service-animal, luggage, and family-contact details that may affect the trip plan.

Details confirmed for the requested trip

Ask the coordinator to confirm route and date availability, the assigned vehicle and relevant equipment, planned crew roles, the family-contact cadence, and what a route-specific quote covers. Vehicle features and travel arrangements vary by trip and are not established by this general page.

A quote request is an inquiry. It does not reserve transportation.

Continue planning

Use the online quote form or visit the contact page. You can also call (800) 696-1495.